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How to describe a crisis on the web?

In the last months we were able to create a pretty new template for the FAO in emergencies website to talk about the ongoing humanitarian crisis around the world.

The layout is very modern and dynamic. To do so, we used some of the latest tweaks and effects to make communication about such complex events much easier! Now stories, documents, photos, videos and data are all accessible from one place, in a visual and quick way.

In the example below you can see the page dedicated to the Crisis in South Sudan. CAR, Madagascar and Philippines have also theirs.

south-sudan-crisis

 


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FAO in emergencies mobile App

After long, but good work, we released the NEW FAO in emergencies mobile App for iPhone and iPad.

It is publicly available on iTunes and it is free.

Immagine

With the App is possible to access most of the content of the FAO in emergencies website, with a specific focus on the emergency projects that FAO is implementing.


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Fail Faire at IFAD

innovating&failing

The 29 October I went to the Fail Faire at IFAD.

Roxy organized and promoted the event to help all of us to openly discuss and share professional failures. The objective was, and is, to be able to manage failures and get the best out of them: learning by doing, in a certain way.

I met interesting people like Tim Harford, Aleem Walji, Dave Snowden and Ashley Good, who animated to the event, heard very fascinating stories about failures and errors, and brought with me the following key messages:

  • We need to realize that we do a very complex job. Working for the UN is not as easy and simple as you can think. The level of complexity due to the very different people, the languages, the topics and, most of all, the “politics”, is incredibly high. This should be much clearer to everyone and, in my opinion, would require much more attention, time and efforts than the ones currently dedicated;
  • If you don’t fail you did not try to innovate. It is only changing that you innovate. It is in the change that you take your risks. Think about it if you are proud of not failing in your job;
  • Communication is fundamental for what we do. We should talk and talk and talk. And then talk again in order to be clear and aligned and always ready to move ahead together. Think about your recent past, make the “failures emerge” and then talk about them with someone you trust in order analyse them and focus on the the reasons and try to avoid them in the future. If you talk about the reasons of you failure with someone they will be evident and it is more difficult for you to repeat them in the future.

Last but not least: trust is always a key element in this learning process.

 

The event was very useful mostly because it is fundamental to think and zoom out from what we are currently doing, and develop new and better ideas for the future.


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Evolving the “FAO in emergency” website

Since the publication of the new FAO in emergency website, we tried to understand what people want to know about Emergency and how to show it in the best way.

As a result of this enquiry, we just launched the first big evolution of the site, most of which is visible in the home page:

new stuff of the website

The main changes are:

  1. The all new Project Highlights & Contributions section.
  2. The possibility to find all the content about a Country/Region/Crisis immediately in the Country/Region/Crisis page: check the Lesotho page or the Madagascar locust crisis page, for examples.
  3. The addition of new tools in the homepage:
    • A “Multimedia” box which shows the latest 3 videos/photo-galleries uploaded, and
    • The “Latest Documents” box which shows the latest 5 documents uploaded.


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It is out!

It took long but now it is out! The new FAO in emergencies website has been published and is available at www.fao.org/emergencies/

FAO in emergencies

I think this is a very good step ahead: complete reorganization, much more content, much more usability, social features and a new approach in the content creation with the site ready to host every new content produced in the “field”.

Have a look at all the main changes we made.

More is in preparation and you will see before summer.

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