talk-share-learn

web 2.0 for development


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Lessons learned: trust is key

Last week end I was in Covent Garden, London, at the apple store.

This is what I saw: lots of products ready to be handled by visitors and lots of people (the young guys in red t-shirt) ready to chat with customers about the products.

At the apple store in Covent garden, LondonTwo things were clear to me:

– every product could be touched and tested by users,

– every customer had the chance to be listened to by the shop assistants.

They do everything to build TRUST.


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Creating subtitles for videos on YouTube

The creation of subtitles for videos on YouTube is very easy.

Proceed as follows:

upload your video on YouTube,

– in the list of your “Uploaded videos”, select the one you want to manage and click on Edit,

– in the settings check for the tab “Subtitles

– download the automatic transcription of the voice (it is actually automatic for English voices only, but the file itself  can help anyway with the time schedule of the voice),

– prepare the translation, create a Caption file on the basis of the transcription and upload it,

– your video is now ready to be in two or more languages!

More details on YouTube Help site.


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New twitter interface

Few weeks after the announcement, I had the chance to use the new interface twitter.com launched to increase its usability.The black top bar and the wider right column are the main new visual features. They came together with the possibility to immediately visualize photos and videos shared by others and other minor changes.

I found it a good step ahead, being the site more usable and the main page becoming a sort of intro to your profile. More than before, twitter is presenting itself not only as a place for geeks but mainly as a tool for knowledge sharing with a broad audience: latest stats say users are over 190 million (more than 1 million are from Italy: http://cot.ag/bzoKmS).

This is why I’m strongly suggesting to the networks I support to adopt it. Onda Rural is actually using it quite well, Carimac will be doing soon as well as the CSDI project and the FAO Rural radio website. Their public can be very wide, the tool is flexible and dynamic (mostly thanks to third party applications) and the use is very easy, adapt for every kind of editorial team.


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AMARC Asia Pacific 2nd Regional Conference Begins

Very positive impressions after Day one of the AMARC Asia Pacific 2nd Regional Conference that has just started this morning in Bangalore, India.

After the morning Plenary sessions dedicated to the topics of main interest for the members as “Airwaves for Sustainability and Justice” and “Radio friendly legislation in Asia Pacific“, the afternoon was divided into several workshops.

I joined the one about the idea of creating a regional news agency to serve AMARC members but not only. During the discussion, the need of stronger networking among members was clearly stated by the majority of the participants: knowledge sharing is a main issue also in this context.

I think we, at FAO, have the knowledge to provide a major support both on the idea of setting up the news agency and on the side of increasing networking activities.


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I have many doubts on this Buzz

Something “new” but not so new is online. Google Buzz is just arrived and as Mashable reports, they already put together 9 million posts in few days. Still I’m a bit confused.

After starting testing it, my questions are: What’s new? Do I abandon my twitter place? What happened to Wave that seemed to be the new panacea? Having it embedded into my Gmail account is good but enough to make me use it?

Well, to be honest, as usual time will give me the answers to these questions but still I have the doubt that something is going differently this time. Less innovation and more confusion… Have users’ needs being taken into account or pure competition logic drove the creation of a new feature?