web 2.0 for development

KM4DEV meeting in Zeist

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Two weeks ago some of the members of the km4dev list met in Zeist, The Netherlands, for a three days workshop. I was there and it was a very interesting meeting.

People with different background and from very different contexts met and spoke freely about many different topics on knowledge management. You can see the results and the proceedings in the two different blogs: the km4dev 2007 and the Knowledge expeditions. You can also see images and video on the meeting on flickr and youtube.

I found this event interesting for different reasons:

– many people, with very different experiences, could gather and discuss best ways to manage such a cultural issue as knowledge management. At first, KM appears to be something related to technologies and tools but it is NOT. In my experience KM relates much more with the cultural side of our daily activities rather then to our technical skills. So, it is much more difficult to address and obtain results that it seems at the beginning;

– it was a very informal meeting with people sharing and proposing different approaches, topics and tools. The agenda was full of activities everyday: to give you an example, just have a look at Nancy’s pictures about her minicourse on graphic facilitation! It was clear that there is always something new to learn and test; that you always have to find a new way to stimulate your “public” and need a lot of energy and enthusiasm to keep on doing this kind of job!

– the face to face meeting was a very good occasion to reinforce the existing network. Most of us did not ever meet vis-à-vis but only virtually, on the internet. For example, I finally met with Petr Kosina after having spent an entire month together last year for the training on online facilitation. As a result, now we know each other “better”, we trust more than before and we feel free to ask each other for suggestions, hints and support. And this is VERY important.

Is there still need to look for more example of the fact that creating TRUST is the KEY to success networking?

Author: Luca Servo @ talksharelearn

Passionate about social media, development projects and the world. Currently, I’m supporting the Emergency Division of the Food and Agriculture Organization (FAO) of the United Nations in managing its online communication through the website, the social media and the mobile apps.

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