Learning Log – Week #2: Facilitation tips

“It was great to see that when a newcomer made an introduction, members of the group chimed in to offer a welcome. This is great from the facilitator’s perspective. One facilitation tip is to role model the behavior you want to encourage and once it is taken up, ease back.

Furthermore, some of us help “hear” our humor by using smilies or emoticons. This helps understand the tone of postings – so we DO have body language and tone online, it just gets expressed differently.”

Learning Log – Week #1: Relationship&Trust

“We begun to build our RELATIONSHIP as a group through INTRODUCTIONS.

Relationship is one of the cornerstones for building TRUST. In professional networks, our professional credentials and experience are important, but by bringing other parts of ourselves online, we can discover other bridges that can help us when things get more difficult. In the end, the little things matter a lot!”

Learning Log – Week #1

Week #1 learning goal:

Careful reading of all the emails sent to the group to understand who the members are, what their needs are and how an online community could be suitable to their job.

Reflection:

I like the way we started. On my side, I have been working on the training course on Online communities for a long time. Everything seems to be ok with the course in theory. But I prefer to discuss with you and test our solutions before being sure that the course is really ok.